Get Matched

with a Pre-Vetted Assisted Living

Virtual Assistant!

Expert assistance tailored for assisted living, so you can focus on people, not paperwork.

You run an assisted living facility. Every day you’re juggling:

Staffing issues & training new caregivers

Regulatory paperwork & resident logs

Marketing & lead generation

Billing, invoicing & communications

Emergencies while trying to grow

In short: you’re wearing too many hats. And the business is draining your time, energy and capacity to scale or improve resident satisfaction.

Imagine having a team member who:

Handles your admin tasks remotely and reliably

Manages marketing follow-ups, leads, and scheduling

Oversees family/resident communication and docs

Lets you focus on leadership, care quality, and growth

That’s what a skilled virtual assistant (VA) can do for your assisted living business.

Because in the assisted living sector:

  • Labour costs and staffing shortages are the biggest challenge.

  • Marketing, occupancy, and operational efficiency determine your bottom line.

  • Every minute you spend in reactive mode (paperwork, training, chasing leads) is a minute you’re not improving resident care or growing your business.

By delegating key tasks to a VA, you reduce cost, improve responsiveness, increase occupancy and boost resident/family satisfaction.

Here are tasks that VAs can handle — freeing you up as the owner/operator:

  • Respond to inquiry calls or chats and schedule tours with prospects.

  • Execute lead follow-up protocols, including sending emails, reminders, tracking leads, and logging responses.

  • Update and maintain the CRM or lead-form system.

  • Handle billing follow-up and invoice reminders.

  • Assist with documentation and compliance by preparing forms, checklists, and logs.

  • Draft and distribute family and resident communications, including updates, events, and announcements.

  • Manage social media accounts: posting, engagement, and content planning for the facility.

  • Perform basic data entry and generate reports on occupancy, staffing, and lead conversion metrics.

  • Organize calendars and schedule meetings.

  • Conduct market research, including competitor benchmarking and rate comparisons.

Why now is the right time?

  • Demand for assisted living is increasing as the population ages.

  • Operational complexity and cost pressures are rising.

  • The right time to systemise and delegate is before you hit burnout — not after.

  • A VA is a lower-cost investment vs adding another full-time in-house staff.